Privacy Policy

Sacred Haven LLC (“Sacred Haven,” “we,” “us,” or “our”) respects your privacy and recognizes that conversations surrounding illness, caregiving, dying, death, and grief can involve deeply personal information.

This Privacy Policy explains how information may be collected, used, stored, and shared when you visit sacrdhavn.com, contact Sacred Haven, request services, or otherwise interact with us online.

1. Information We May Collect

Depending on how you interact with Sacred Haven, we may collect information such as:

  • Your name

  • Email address

  • Telephone number

  • General location or service area

  • Information you voluntarily provide through contact or inquiry forms

  • Information related to the services you are seeking

  • Appointment or scheduling information

  • Payment and transaction information

  • Communications you send to Sacred Haven

  • Technical information associated with your use of the website, such as browser type, device information, IP address, and website activity

Please avoid submitting highly sensitive medical or personal information through general website contact forms unless it is necessary for your inquiry.

2. How We Use Your Information

Information collected through the website may be used to:

  • Respond to questions or inquiries

  • Determine whether Sacred Haven’s services may be appropriate for your needs

  • Schedule consultations or services

  • Communicate with prospective and current clients

  • Provide requested services or resources

  • Process payments

  • Maintain appropriate business records

  • Improve the website and Sacred Haven’s services

  • Maintain website security and prevent misuse

  • Comply with applicable legal, regulatory, tax, or professional obligations

Sacred Haven does not sell your personal information.

3. Sensitive and Health-Related Information

Because Sacred Haven provides end-of-life support and nurse consulting, you may voluntarily share information concerning health conditions, diagnoses, caregiving circumstances, treatment decisions, family dynamics, end-of-life wishes, or other sensitive matters.

Sacred Haven treats this information with care and discretion and limits its use to purposes reasonably related to your inquiry or services.

However, submitting health information through this website does not establish a healthcare provider-patient relationship.

Sacred Haven LLC is an independent end-of-life doula and nurse consulting practice. The privacy requirements that apply to information in Sacred Haven’s possession may differ from those applicable to hospitals, physician practices, hospices, health plans, or other entities regulated under the Health Insurance Portability and Accountability Act (“HIPAA”).

Regardless of whether a particular communication is subject to HIPAA, Sacred Haven is committed to protecting the privacy and dignity of personal information entrusted to us.

4. Contact Forms and Electronic Communications

Information submitted through website forms, email, text messaging, or other electronic communication methods is transmitted electronically and may be processed by third-party technology providers.

Although reasonable measures are used to protect information, no method of electronic communication or internet transmission can be guaranteed to be completely secure.

For this reason, please use discretion when sharing highly sensitive information electronically.

Once a formal client relationship is established, additional privacy practices or communication methods may apply as described in Sacred Haven’s client agreements and policies.

5. Payments

Sacred Haven may use third-party payment processors to accept payments.

Payment providers may collect information necessary to complete your transaction, such as your name, billing information, and payment card or banking information. Sacred Haven generally does not receive or store your complete payment card information when transactions are processed through a third-party payment provider.

Information handled by a payment provider is also subject to that provider’s privacy and security practices.

6. Website Hosting and Third-Party Services

Sacred Haven may use third-party services to operate its website and business, including services for website hosting, forms, scheduling, payments, email, analytics, or other administrative functions.

These providers may process limited personal or technical information as necessary to perform their services.

Sacred Haven seeks to use reputable service providers and limits the sharing of personal information to what is reasonably necessary for legitimate business purposes, service delivery, or legal compliance.

7. Cookies and Website Analytics

This website may use cookies or similar technologies to support website functionality and understand how visitors interact with the site.

These technologies may collect information such as:

  • Pages visited

  • Approximate geographic region

  • Device and browser information

  • Referring websites

  • Time spent on pages

  • General website interaction data

Some cookies may be necessary for the website to function, while others may support analytics or other optional features.

Depending on your browser and available website settings, you may be able to restrict or disable certain cookies. Disabling cookies may affect some website functionality.

8. When Information May Be Shared

Sacred Haven does not sell or rent personal information.

Information may be shared when reasonably necessary:

  • With service providers assisting with website hosting, scheduling, payments, email, or other business operations

  • At your direction or with your consent

  • When necessary to provide services you have requested

  • When required by law, court order, subpoena, or other lawful process

  • When reasonably necessary to protect the safety, rights, or property of Sacred Haven, its clients, or others

  • In connection with a legitimate business transition, subject to applicable privacy obligations

Sacred Haven does not disclose personal information to third parties for their independent marketing purposes unless you have authorized such disclosure.

9. Data Retention

Sacred Haven retains personal information only for as long as reasonably necessary for the purpose for which it was collected and to satisfy applicable business, professional, legal, tax, insurance, or recordkeeping requirements.

Retention periods may differ depending on the type of information and whether you become a client.

10. Your Choices

You may contact Sacred Haven to:

  • Ask what personal information Sacred Haven maintains about you

  • Request correction of inaccurate information

  • Request deletion of certain information when legally and practically permissible

  • Withdraw consent for optional communications

  • Unsubscribe from marketing emails, if offered

Certain records may need to be retained when required for legal, professional, financial, insurance, or legitimate business purposes.

11. Children’s Privacy

Sacred Haven’s website is intended primarily for adults seeking information or services related to end-of-life care, caregiving, advance care planning, grief, and related support.

We do not knowingly collect personal information online directly from children under 13 without appropriate authorization. If we become aware that such information has been submitted improperly, we will take reasonable steps to address it.

12. External Links

This website may contain links to third-party websites or resources.

Sacred Haven is not responsible for the privacy, security, content, or practices of websites operated by other organizations. We encourage you to review the privacy policies of third-party websites before providing personal information.

13. Information Security

Sacred Haven uses reasonable administrative, technical, and organizational safeguards appropriate to a small professional practice to protect personal information from unauthorized access, use, alteration, or disclosure.

However, no electronic system, website, email service, or internet transmission can be guaranteed to be completely secure.

14. Changes to This Privacy Policy

Sacred Haven may update this Privacy Policy periodically to reflect changes in technology, services, business practices, or applicable requirements.

The most current version will be posted on this website with its effective or “Last Updated” date.

15. Contact Us

Questions, concerns, or requests regarding this Privacy Policy may be directed to:

Sacred Haven LLC
End-of-Life Doula & Certified Hospice/Palliative Nurse Consultant
Email: care@sacrdhavn.com
Website: sacrdhavn.com

Presence at life’s threshold.

Last Updated: October 3, 2026